Repeat Prescriptions

If you take medication on a long-term basis you will be provided with a repeat prescription card which you can hand in to the medical centre or pharmacy of your choice to request further supplies.

You also can order directly online via the link at the top of this page. If you don’t have a username and password contact reception to register.

e-Repeat Dispensing

E-Repeat Dispensing is a new service that sets up your repeat prescription to issue automatically. If you would like to set up e-repeat dispensing for yourself please contact the medical centre to discuss this with a member of the reception team.

We do not take repeat requests over the phone.

Generally, our staff can turn around most requests within 48 hours (not including weekends and Bank holidays).

Medication Review

Medication Review Clinical Pharmacist

Medication Review Screening Tool

Changes to Bath & Shower Emollient Prescriptions, February 2020

Norton Brook Medical Centre, in line with national guidance, no longer supports the prescribing of bath / shower emollients (moisturisers) due to the lack of evidence of efficacy.


People with dry skin conditions should:

  • Use an emollient (moisturising) cream or ointment as a soap substitute during baths /showers.
  • Alternatively, buy bath /shower emollients from pharmacies and retail outlets.


Although evidence supports the use of a leave-on emollients and there is clinical consensus around soap substitutes, the benefits of shower and bath emollients have not been proven.


A randomised controlled trial (BATHE, 2018) found no evidence of clinical benefit from including emollient bath additives in the standard management of eczema in children. There is no consensus of clinical opinion that such therapy is effective in children or adults.


The evidence indicates that using emollients as soap substitutes provides better moisturisation of the skin than bath/shower emollients.


Devon CCG spends more than £64,000 on bath/shower emollients each year, with no proven benefit for patients.

BREXIT and your repeat medication

Please refer to for more information on government measures in place for Brexit and repeat medication.



You can order your repeat prescriptions online, to sign up for online services please pop into the practice with photo ID.

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